FAQ's

1. How do I place an order? 

Ordering from Ishkiyaa is so effortless! Browse our curated collection, select your favourite items, and add them to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. Then sit back, relax, and await your stylish delivery! 

2. What payment methods do you accept? 

We accept a variety of secure payment methods to ensure a seamless shopping experience. You can pay for your order using major payment modes razorpay, PayPal, and other trusted payment options. 

3. Can I track my order? 

Absolutely! Once your order is on its way, you'll receive a shipping confirmation email with tracking information. Simply click the link provided to track your package and stay updated on its delivery status. 

4. What is your return policy? 

We offer 7 days of hassle-free returns & exchanges from the delivery date. We also offer reverse pick-up services. A reverse shipment fee of Rs 150 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 150 will be made for the entire order, not for each clothing item.

5. How do I initiate a return or exchange? 

Initiating a return or exchange is easy! Contact our friendly customer support team with your order details, and we'll guide you through the process step by step. You can contact us via email at Ishkiyaa24@gmail.com or by phone at +918777476945. 

6. How can I contact customer support? 

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at Ishkiyaa24@gmail.com or by phone at +91 8777476945